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Dollar rental car charging for damages after return

Dollar rental car charging for damages after return
Dollar rental car charging for damages after return

Hi, this is my first time renting a car, so please bear with me.

On March 24 at noon I returned my rental car at a Dollar. They did a walk around and said the car was clear of damages.

But, on March 25, I was billed $500 for a "dent to the rear right tire". I asked for proof, and they sent these before and after pictures.

before

after

Honestly, I cannot see any damage in the pink box they drew on. They have only sent over a repair bill, and these 2 images (no accident report form, no demand letter). They will not provide any more information when I ask.

I took a video of the car walkaround beforehand, but did not take pictures of the car after returning (dumb, I know).

I paid for the car with a credit card that provides secondary insurance, but requires me to get a denial from my primary GEICO insurance first since it's below my deductible (would could increase premium?).

I'm not sure if I should dispute/chargeback this charge with my credit card company (could affect credit score if sent to collections), or if I should just go the insurance route.

Thank you in advance!

submitted by /u/Apprehensive-Yam47
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Tagged with

#travel content
#rental car
#Dollar
#damages
#insurance
#credit card
#chargeback
#walkaround
#accident report
#repair bill
#proof
#before and after
#premium
#deductible
#video evidence
#pictures
#rear right tire
#collection
#billed
#GEICO